Payment Policy

Once your tour package is finalized and a booking form is received we will email you a payment request. A 50% deposit is required to make the booking. Full payment will be due 15 days prior to your arrival in Egypt.
Payment can be made by wire transfer or credit card. Kindly be noted that the wire transfer incurs bank fees (on your side). You will need to ensure your payment covers these fees. (Payment details will be sent to you as soon as you finalize your booking).
Once receiving the payment a confirmation voucher will be sent to you with all your booking details and all relevant pre-departure information

Cancelation Policy

Once a partial or full payment has been made cancellations will only be accepted in writing via email. Cancellation terms will be applied based on the date that the written cancellation is received. All cancellations must be received prior to the tour departure date.

Individual Travelers

Up to 20 days before arrival date 5% cancellation fee
19 – 08 days before arrival date 15% cancellation fee
07 days before arrival date 100% cancellation fee
Groups (10 persons or more)
Up to 30 days before arrival date 5% cancellation fee*
29 – 16 days before arrival date 25% cancellation fee
15 – 08 days before arrival date 50% cancellation fee
07 days before arrival date 100% cancellation fee

Except for Peak Period

Christmas & New Year from 20/12 till 06/01 & Easter holidays from 20/03 till 20/04
30 days before arrival date 25% cancellation fee
29 – 16 days before arrival date 50% cancellation fee
15 days before arrival date 100% cancellation fee
Percentage based on total quoted tour amount.